Effective Date: March 6, 2025

Welcome to Wise Shop! These Terms and Conditions govern your use of our eCommerce website (“Wise Shop”). By accessing or using our Website, you agree to comply with these terms. If you do not agree, please do not use our services.

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1. General Use

• You agree to use our Website only for lawful purposes and in compliance with all applicable laws.
• We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

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2. Product Information & Pricing

• We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
• Prices are subject to change without notice. We reserve the right to modify, discontinue, or update products without prior notice.
• In the event of a pricing error, we may cancel orders and issue a refund.

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3. Orders & Payment

• By placing an order, you agree to provide accurate and complete information.
• Payments are processed securely through third-party payment providers.
• We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

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4. Shipping & Delivery

• Shipping times and costs are estimated and may vary depending on your location.
• We are not responsible for delays caused by third-party carriers or customs regulations.
• Once an order is shipped, the risk of loss passes to the customer.

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5. Returns & Refunds

• We accept returns within 3 days of purchase if the product is unused and in its original packaging.
• Refunds will be issued based on our return policy. Shipping fees are non-refundable.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• If a customer has 3 failed delivery attempts, their next order will not be eligible for Cash on Delivery (COD).

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6. User Accounts

• You are responsible for maintaining the security of your account credentials.
• We are not liable for unauthorized access to your account resulting from negligence.
• If you suspect unauthorized use of your account, notify us immediately.

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7. Intellectual Property

• All content on this Website, including text, images, and logos, is owned by Wise Shop and protected by copyright laws.
• You may not use, reproduce, or distribute any content without our written permission.

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8. Limitation of Liability

• We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or products.
• Our liability is limited to the amount paid for the product or service in question.

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9. Privacy Policy

• Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

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10. Changes to These Terms

• We reserve the right to update or modify these Terms at any time without prior notice.
• Continued use of our Website after changes indicates acceptance of the revised Terms.

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